Prescription
Refill
In typical offices, a patient request for a prescription refill
requires multiple steps including calls and/or faxes between patient,
office and pharmacy to research a prescription, get it approved
and finally filled. With SpringCharts, the process can be reduced
to a couple of internal messages, a quick review of the patient's
chart and then easily faxed to the pharmacy - all from within
the program and without disrupting office workflow. |
Attaching
a Document to a Chart
Most medical information is still kept and sent in paper form.
And in most medical offices, storing, tracking and retrieving
those documents is a tedious and labor-intensive task. With SpringCharts'
File Cabinet Document Center, any document from a letter to a
consult to a form can be attached directly to the relevant patient's
chart; and is instantly available when needed for reference or
editing. |
Managing
an Urgent Patient Call
When a patient calls with an urgent matter during office hours,
a scramble ensues as a staff member must pull the doctor out of
a room, brief her and get a response to the patient's problem.
With SpringCharts' Urgent Messaging, the staff member takes the
call and sends an urgent message to the doctor. The message pops
up on the doctor's screen. She quickly refers to the patient's
chart and formulates a response. A return message to the staff
member instantly communicates the appropriate response to the
caller. |
Assigning/Tracking
Tasks
In any medical office, there are a multitude of patient care-related
and administrative tasks that must be assigned, tracked and completed.
With SpringCharts ToDo system, it's easy to keep track of what
must be done, and who is tasked with its completion. And you can
even schedule future tasks as a reminder - a real help in any
busy office. |
Charting
Patient Communications
In SpringCharts, both intra-office messages and external emails
can be linked to a patient chart. So all patient-related communications
such as an internal message between doctor and staff, or an email
to a patient are easily documented. All communications are charted
with just one click - no rekeying of the information is required,
and there is virtually no chance the message will be lost and
remain undocumented. |
Processing
Lab Results
With SpringCharts and SpringLabs, the process of processing lab
results is fully automated from receipt to review to entry into
the chart. No paper to get lost or misplaced, and no delay for
the patient in getting results analyzed by the doctor. SpringCharts
has even included a message button within the viewing screen that
will pop up a message complete with a link to the patient, so
the doctor can quickly send a message to take appropriate action
on a test result. |
